LBG Medical Ltd
‘Browser’ These are programs you use to view a webpage, such as Google Chrome, Internet Explorer and Firefox.
‘User’ A person visiting the site with intention to view its content, use services or purchase products
‘You’ The person reading this document as a user of this website
About this Policy
What are Cookies
A Cookie is a small file that is placed on your device, which enables a server to identify that device and allows us to offer the best services possible by allowing us to recognise you as a unique user and provide us with information about how you use our website. Cookies are commonly used on the Internet and do not harm your computer system.
Why are Cookies used?
Some of the cookies we store are required for our website to function, and offer our products and services for example, adding products to your cart and managing your account.
Other Cookies we use allow us to understand how you use our websites, to improve your user experience and the services we offer to you through tailoring content and marketing.
Type of Cookies
These cookies are required for the functioning of our services. These cookies include those used to allow you to create an account and login. To add items to your shopping cart and use that cart to make a purchase. Without these cookies our site would not be able to offer the services we aim to provide.
These cookies allow us to monitor the value and performance of the services we provide. They allow us to understand what users want and improve the reliability, usability and relevance of the content we provide to users of those services.
These allows us to personalise the way our website works for you, whether that be your region or currency.
These cookies collect data on what pages have been visited and links that have been clicked on. These are used to personalise advertising and offer content more relevant to the user. This information maybe shared with 3rd party services to offer such content as personalised advertising. Note however, these cookies do not know who you are and track only the content and pages viewed.
All the above cookies will be a mixture of session ID cookies and persistence cookies. Session ID cookies are unique to the session that you are currently viewing. Once the browser windows is closed, these cookies are deleted. Persistence cookies will remain on your browser for a longer period of time. Persistence Cookies allow the browser to remember your shopping cart and offer a faster user experience.
Example of our Cookies
form_key (Necessary) These protect the website from false data being submitted through our forms
recently_viewed_product (Targeting) This cookie allows to track products you have viewed to offer personalised services and recommend other products which you may be interested in.
store (Functionality) This cookie presents you with the correct store for your location.
PHPSESSID (Necessary) Your current session ID, this identifies you on the website and as stated above is removed once the browser windows is closed.
_ga (Analytical) This is a Google Analytics Cookie which allows us to monitor traffic going through our website.
Cookies from 3rd Parties
We are continually looking to improve our services and so regularly adopt and implement new technologies to help us do this. We may from time to time use and serve cookies, pixel tags, action tags or similar technologies from third parties. Due to the nature of these services, we have no control over the cookies that may be placed for these services to function.
We use the Google Analytics third party service to allow us to monitor how users use our website. This collects standard internet logs and details on visitor behaviour and is only processed in an anonymous way which does not identify anyone individually. As part of this activity, if you have a Google account and have allowed them to associate your web and app browsing history to receive personalised ads, then Google may collect a file which allows them to identify when you are using this website. If you require further information or wish to opt out of ‘Google Analytics Remarketing and Advertising Reporting Features’, then please visit Google’s currently available opt outs.
We use Hotjar to track usability of our website and the functionality of the feedback button on the right of the screen
Stripe Payments will place cookies on your browser to allow it to process transactions and allow you to place your orders.
How to control the cookies stored on your browser
Follow the links below to change how your browser handles cookies: